Frequently Asked Questions
I get anxious quite easily, is there a way to leave the room if i feel overwhelmed?
While the door to the course is locked throughout play, there is an emergency exit button by the door that will disengage the lock if you feel the need to leave for whatever reason.
Teams are monitored by CCTV during the game to ensure the safety and enjoyment of the players, lights can be raised and the exit doors unlocked from the control room should the need arise.
Are there any restrictions? Can anyone enter?
We recommend players be over the age of 14, but youngsters can enjoy the game too if accompanied by an adult. In our experience, some younger players turn out to be more creative than the grown-ups when it comes to thinking outside of the box!
Unfortunately the 9th Gateway game course is located downstairs at basement level and involves some tight doorways and the use of step-ladders which may prevent wheelchair users from fully engaging with the game experience. If you would like to enquire about special arrangements please don't hesistate to email us - we'll do whatever we can to ensure that everyone feels welcome and can get involved!
IS THIS SCARY?
Though our games are designed to be spooky and keep you on your toes, we feel it's more important that they be fun than scary!
Ambient lights and sounds will certainly keep your hairs raised, but your main focus will still be on the puzzles!
Can I drink alcohol during the game?
We kindly ask players not to bring alcohol into the games, or to drink before arriving. You'll be needing your brain in tip-top shape if you're to stand a chance of beating the puzzles!
We feel it's much more enjoyable to play the game while you've got your thinking caps on, you can put your drinking hat on as you walk out the door while you laugh and talk about the experience with your friends!
I DONT KNOW HOW MANY PLAYERS WE WILL BE IN THE GROUP
NO PROBLEM. WE SUGGEST YOU TO RESERVE THE SPOT. THIS WAY YOU CAN MAKE SURE THAT YOU KEEP THE TIMESLOT YOU WANT. YOU CAN ALWAYS SHOW UP WITH MORE PLAYERS AS LONG AS YOU ARE BETWEEN 2 - 6 PLAYERS IN THE TEAM AND JUST PAY THE DIFFERENCE WHEN YOU ARRIVE.
WHEN SHOULD I ARRIVE TO PLAY?
IT IS BEST TO ARRIVE ABOUT 5-10 MINUTES BEFORE THE GAME. WE KINDLY ASK YOU NOT TO BE LATE.
Why are the time slots an hour and a half?
The game lasts for 1 hour, the rest of the time is so we can welcome the groups, explain the rules and make sure the games are reset after the last team!
110 Vicar Lane
110 Vicar Lane